1. Acceptance of Terms
2. Using Augmented Reality (AR)
Coming soon we will have our AR App available and ready to use. All you will need to do is download the app, scan the QR code with your phones camera, and it will show in your AR app! Videos how to use the app will be on the website soon.
3. Order Placement
4. Payment Options
- Credit/Debit Cards (Visa, MasterCard, American Express)
5. Shipping and Delivery
We have an option to pick up from our Head Office (HiRok) at Lawnton. Alternatively, we offer affordable shipping & freight Australia wide.
You can check the cost of shipping using our calculator located on the checkout page by using your postcode. We aim to make freight as affordable as possible. We are happy to work with you if you prefer to use your own freight-forwarding company.
As each order is custom made, we generally need 2 weeks to produce before shipping out. If you need an order faster than 2 weeks, please call our customer service team on 07 3096 0476.
We will send out the tracking number for your order once it has been shipped. Alternatively, please email or call anytime and we are happy to help track your order.
At the moment, we are not shipping internationally. However, please feel free to contact us directly via email or phone.
For all returns please contact firstname.lastname@example.org
Contact must be made within 7 days of receiving your item.
We accept exchanges for replacement or store credit, but not refunds.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. Lifestyle Steel will not be responsible or parcels lost or damaged in transit if you choose not to insure.